Services
Centre Channel operates as a Fractional eCommerce Director and Strategic Partner.
You can engage via three commercial models, designed to match the velocity of your business challenge.
01 / THE DIAGNOSTIC
An unvarnished interrogation of the "Engine Room."
Designed for boards requiring an independent view of performance before signing off budget or strategy.
Analysis of the data layer, the tech stack, and the team dynamic to isolate the root cause of stagnation.
The 10 Day Revenue Assurance Audit
Strategic Memorandum: A detailed board memorandum defining the critical path.
Risk Register: A RAG-rated audit of technical debt and vendor exposure.
90-Day Remediation Plan: Prioritised actions to unblock revenue immediately.
EVIDENCE: BRAND ->
02 / THE GOVERNANCE
Senior commercial leadership without the headcount.
Embeds into the existing leadership team for 2-4 days per month to govern the digital roadmap.
Ensures agency partners are managed, scope is defended, and the gap between "Strategy" and "Execution" is closed.
The Fractional eCommerce Director
Roadmap Ownership: Full accountability for the digital delivery pipeline.
Agency Governance: Monthly performance reviews and SLA enforcement.
Board Reporting: Translation of technical metrics into commercial P&L impact.
EVIDENCE: BRAND ->
03 / THE TRANSFORMATION
Strategic Programme Leadership
Sitting between your Board and your integrators. Translating, challenging, and making sure nobody's hiding bad news.
Ownership on your side of the table when the project is too important to fail.
Scope stays tight. Timelines stay real.
Vendor Selection: Management of the RFP process and contract negotiation.
Scope Defence: Active prioritisation and planning to protect the budget and timeline.
Go-Live Assurance: Commercial sign-off on technical readiness prior to launch.
EVIDENCE: BRAND ->
Availability for Q1 2026 is currently limited.